観光 / Tourism     戻る

通訳案内士とは?  資格取得するには?




5)Japan's tourism Problem: Not enough tour guide
  Oct. 6,2023/ NHK WORLD-JAPAN NEWSより




通訳案内研修を5 年ごとに受講しなければならなくなりました。







②パスワードが届いたら、「Leaf 研修管理システム」にログインする







実施日:8月下旬 筆記(マークシート)


教科: 外国語 (合格基準点=70点)
   日本の歴史 (合格基準点=70点)
   日本の地理 (合格基準点=70点)
   一般常識 (合格基準点=60点)




実施日:12月上旬 口述

内容:読み上げられた短文の通訳 (メモ可)
    事柄の説明 (プレゼンテーション2分ほど)









JNTOのGuide Serviesのページからの引用です。

Professional Guides/ Guide-Interepreters

Licensed Guide Interpreters are professionals who can accompany you anywhere in Japan to provide accurate, up-to-date information you won’t find in a guidebook or on the Internet. Our interpreters can make your time in Japan even more comfortable and enjoyable.
A Licensed Guide Interpreter must first pass the Licensed Guide Interpreter Examination administered by the Commissioner of the Japan Tourism Agency and apply to the governors of the relevant prefectures for official registration. A fine of up to 500,000 can be levied on unlicensed, paid guides.
Licensed Guide Interpreters carry a registration card (example below) issued by the governor of the relevant prefecture. They can be selected in various ways. A list of easily accessible organizations officially registered with the Japan Tourism Agency which offer Licensed Guide Interpreters is below. If you would like to engage a Licensed Guide Interpreter or inquire about fees or available tour locations, please contact a listed organization.

Volunteer Guides/ Goodwill Guides

Systematized Goodwill Guide Groups (SGG groups) use their foreign language skills in a variety of volunteer activities in different locations throughout Japan. Their members are volunteers who are ready and willing to assist overseas visitors. SGG groups are registered with JNTO and wear the badge shown at right. Several SGG groups offer tourists from overseas free local tours in English and other languages.

goodwill=グッドゥウる=善意、神前、善意の pay a goodwill visit to Norway=ノルウェーに親善訪問する

Some SGG groups have pre-set walking tours. To join some of these you need only go to a pre-determined place on certain dates and at certain times, while other SGG groups will make arrangements to meet tourists' requests. There is no charge for SGG guides’ services, as they are volunteers. You are only expected to pay their travel expenses and admission fees for tourist facilities in addition to your own, and also to pay for their meals if you eat with them.

Feel free to contact any of the SGG groups listed and make arrangements for a personal tour if you are planning to visit one of the places included in the list. These volunteer guides will make your visit to the place of your choice much more memorable and rewarding.

JNTO sponsors a Goodwill Guide Program, through which some 47,000 bilingual volunteers assist visitors from abroad.

They earn the right to wear the program's identifying badge, a white pigeon superimposed upon a globe.

Throughout Japan, there are 77 Systematized Goodwill Guide groups (SGG) consisting mostly of students, housewives and retirees who engage in a variety of activities using their foreign language skills.

Some groups offer a free preset walking tour, for which the visitor only needs to go to a pre-established place at a certain date and time, while others are available to meet tourists on request. There is no charge for the service of the Goodwill Guides, as they are volunteers, only their travel expenses and their admissions to tourist facilities, and for shared meals.

Services of professional guides and interpreters may be retained through the Japan Guide Association or the Japan Federation of Licensed Guides.

A total of some 1,550 licensed guide-interpreters are registered with these organizations.

Japan Tourism Agency seated itself with intentions to stimulate local economies and to further international mutual understanding, following legislation of Basic Act on Promotion of Tourism Nation (in December 2006, to wholly revise Tourism Basic Act), committee resolutions in both Houses of the Diet in the legislation process, and decision at a Cabinet meeting of Basic Plan (in June 2007) which was drawn as provided by the Basic Act. One legal basis of the Agency is Act for Establishment of the Ministry of Land, Infrastructure, Transport and Tourism.

The two committee resolutions (of almost the same contents) are made by the Committee on Land and Transport of each House of the Diet, to point out eight issues on which the government should take appropriate measures when it enforces the Basic Act. In the issue No. 8 it was stated that the government should make efforts to set up tourism agency or so.

In the Basic Plan, five fundamental targets are set, whose substances are, respectively, to increase the number of

a. foreign tourists visiting Japan;
b. international meetings held in Japan;
c. nights for stay in accommodations per one Japanese during domestic sightseeing tours;
d. Japanese tourists to overseas;
e. expenditure in Japan on sightseeing tours.

All the five targets each have numerical value. Many among the total of 25 various targets each have some numerical value.

5)Japan's tourism boom has a problem:Not enough tour guide

Link to the Original story NHK World-Japan, Oct 6, 2023

But the country's hospitality sector has been struggling to keep up with the demand. One pressing concern is that there aren't enough qualified tour guides. The shortage is so severe, it's been forcing some companies to turn people away.

Traditionally, paid tour guides in Japan have had to obtain a national qualification. This is easier said than done: they must demonstrate foreign language skills, as well as extensive knowledge of Japan's history, geography and culture.

Each year, only around 10 percent of applicants pass the exam.

In 2018, the law was revised to allow people without qualifications to serve as guides for a fee. But qualified guides – who currently number more than 27,000 – are still at a premium.

A tour guide shows visitors around Kaminarimon Gate in Asakusa, one of Tokyo's most famous tourist destinations.
And as Japan tries to attract tourists, demand for them continues to rise.

"Having a guide gives you a better understanding of the culture and the country," one tourist tells NHK.

A tourist from North Carolina says he is glad to be experiencing Japan with a tour guide.
"It's definitely doable to make a trip out on your own, and go out and explore – I think it's just a lot of work," says another. "If you need the additional help, it is really nice."

Forced to turn away bookings
A travel agency catering to foreign visitors says they have had to refuse bookings or change tour itineraries because they weren't able to arrange guides.

"Some guides turned us down because they had moved to other industries during the coronavirus pandemic, or they were worried about the three-year gap in their resumes," says the company's Sato Yoshiyuki.

"It's especially difficult to arrange tours in smaller cities, where there's only a limited number of qualified guides. But with more foreign cruise ships docking at ports around the country, there's more and more demand."

Sato Yoshiyuki says the tour guide shortage is proving a headache.
The company has been working with local guide associations since this spring to find guides who are experts on a specific region.

"With the government's tourism strategy, we expect the number of foreign visitors to increase further," says Sato. "So, we need to improve the balance of supply and demand for guides, otherwise we can't accept bookings."

Retraining guides for tourist hotspots
Some guide associations are working hard to fill the shortfall in popular destinations that are feeling the pinch. This includes Kansai, the region of western Japan that is home to Kyoto and Osaka.

"The shortage is really noticeable in Kansai," says Yonehara Ryozo, head of the Institute for Japanese Cultural Exchange and Experience.

"We sent people from Tokyo this spring to conduct tours there. The leading travel agencies are all saying they want us to train more guides for Kyoto, regardless of where we get them from."

Last month, the association held a workshop in Kansai for guides from other parts of Japan. Some said they were resuming work for the first time in three years.

Tour guides join a field trip to Enryakuji Temple, near Kyoto.
Participants learned about some of the region's popular sightseeing destinations. They also brushed up their English and got tips on how to conduct tours more effectively, such as by making themselves stand out in a group.

One participant said it was a welcome refresher. "I didn't work at all as a guide during pandemic," she said. "I've forgotten quite a lot."

Expert: Quality guides needed more than ever
Yagasaki Noriko, a professor at Tokyo Woman's Christian University and an expert on tourism policy, points out that quality matters as much as quantity.

Rather than just focus on increasing the number of guides, she says it is also important to fine-tune each person's skills.

"High-quality guides who can really look after customers are the most important, and they are definitely in short supply," she says.

"The value guides can bring is to turn people into Japan fans. With their language skills and deep understanding of the country's charms, they can convey Japan's appeal to the world."

Yagasaki Noriko of Tokyo Woman's Christian University says high-quality guides will make tourists want to visit Japan again.